Human Resources Management

Goals

Many bosses see leadership as a method that should finally get employees to do what is expected of them. In reality, leadership has a lot more to do with your own role as a leader than with your employees! With your values, with your attitudes and your behaviour.

In our seminar you will:

1. Get to know your own personality and behavioural styles of your employees

2. Learn how to lead effectively with situational leadership and management by objectives

3. Delve into the fundamentals of employee motivation: key factors having a positive effect on job satisfaction and factors leading to job dissatisfaction

4. Become familiar with methodologies for finding suitable new hires, new employee onboarding, conducting staff performance appraisals and utilizing your workforces’ full potential through targeted staff development measures

Content

Personality & Behaviour

Managers often do not know the strengths and weaknesses of their staff and their own behavioural tendencies as well as they might think. Self-reflection and knowledge of the personality structure of employees are essential characteristics of good leadership.

More often than not, staff conflicts in companies are caused by different behavioural preferences of the personality types involved.

In the first part of the seminar, you will create your personality profile with the help of an online questionnaire and learn how you can optimally distribute tasks in your company among different personality types in your team.

Leadership

Unstable political and economic conditions, the desperate search for qualified employees and high employee expectations - today's managers are confronted with countless challenges.

In the second part of the seminar, we look at the prerequisites for effective leadership:

  • What makes a leader a good leader? What leads to good leadership? Self-perception and external perception of leadership behavior: How do you, as a supervisor, work to identify and overcome typical blind spots in your leadership behavior?
  • Leadership and the image of man: The X and Y theory according to Mc Gregor. Advantages and disadvantages of directive and cooperative leadership styles illustrated by case studies from General Electric and Google.
  • Leadership and personality: How do you as a supervisor address the strengths and weaknesses of different personality types?
  • Situational leadership style: How do you adapt your leadership style to the maturity level (competence/commitment) of your employees? (Maturity model by P. Hersey and K. H. Blanchard)?
  • Typical leadership dilemmas you face as a supervisor and how they can be overcome?
  • Leading through a well formulated vision and clear target agreements (Management by Objectives)

Employee motivation

There is no doubt: Motivated employees are crucial for the success of a company! But how can employees be motivated? One thing is certain: it works differently than many supervisors think. Bonuses can provide an incentive for good performance, but often do not have a lasting effect. And the bosses themselves are regularly landing at the top of the hit list of motivation killers. The third part of the seminar deals with the basic principles of employee motivation:

  • Gallup Employee Engagement Survey: impact of (de)motivated employees on company productivity.
  • Intrinsic and extrinsic motivation: True motivation comes from within!
  • Herzberg's two-factor theory: Which factors have a positive effect on job satisfaction (motivators)? Which factors lead to dissatisfaction (hygiene factors)?
  • Money as a motivating factor - which pitfalls do you have to consider when introducing bonus systems?
  • Motivation through autonomy, mastery and purpose: Daniel Pink: Drive - "The surprising truth about what motivates us."
  • Typical motivation killers
  • How successful European companies motivate their employees: Case studies of Hilti AG and Trisa AG

Employee Lifecycle Management

Small companies have to select, assess and develop their employees using suitable procedures just like large companies. With the big difference that they do not have a human resources management department for all these tasks and a large part of the work is left to the business owner. In the fourth part of the seminar, you will receive an overview of tried and tested tools for employee recruitment, employee assessment and staff development.

Employee recruitment

  • Create a job description
  • Pre-select job applications
  • Develop job interview guidelines
  • Practical tips on job interview techniques
  • Create employee orientation plan

Employee appraisal

  • How do you create annual performance goals with your employees based on the company's long-term vision and goals?
  • How do you assess the achievement of objectives set on the basis of objective measurement criteria?
  • What assessment errors do you have to keep in mind when conducting employee appraisals?

Employee development measures

  • Job enlargement - offering employees more variation in their work through new fields of activity
  • Job enrichment - motivating employees by giving them additional responsibilities
  • Job rotation - creating opportunities for employees to change jobs and tasks within the company.

Form: Theoretical inputs, transfer of practical knowledge, videos, individual and group work with case studies, live polls, online personality profile

Duration: 12 hours

Price: 200 GEL (120 GEL for BPN Programme Participants)

Participants: Business owners, general managers and HR managers of Georgian SMEs

Handouts: All participants will receive a comprehensive handout including key Power Point slides, explanatory remarks, case studies and sample templates

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