Claudia Gabler is the owner of a consulting company based in Bern. She helps companies optimize communication in business life, telemarketing, online and face-to-face relationships. She began her career at a leading international call center, where she studied the basics of positive communication and created training materials from it. For more than 20 years, this enthusiastic communicator has been constantly expanding and improving her findings. Claudia Gabler lectures at the Zurich University of Applied Sciences (ZHAW) on the topics of public relations, crisis communication and content marketing.