• The power of positive words. What can a positively worded statement change? The four pillars of empathy
• 14 key tips for positive communication, accumulated over 25 years of experience. Change everyday interactions to positive with the right words and expressions
• Applied tasks: replacing negative concepts with positive ones
• Discuss various examples from print and online media
• What unconventional means does the company use for positive communication? How to implement positive communication in our daily business
Referee:
Claudia Gabler is the Chief Communications Officer of the Swiss company BMQ Partners AG. Her task is to consult companies on the optimization of communications, telemarketing, online and live engagements. She began her career in an international organization, where she mastered the management of positive communications in call centers, and has been deepening her knowledge in the field of communications for the past 20 years.
Claudia Gabler is also a lecturer at the University of Zurich in the areas of public relations, crisis management, and content marketing.
Preferential conditions:
- A 40% discount is available for BPN Georgia program participants.
- 20% discount for employees of companies participating in the BPN Georgia program
- 20% discount for three or more people from one company