Sharing experience is the greatest intangible gift that people can give each other. The value and importance of this gift increases even more when it is given by a qualified person and the recipient is not just one person, but a group of people or a community who can benefit from this experience. It is a great asset for a person to have an abundance of experienced people in their environment. Especially in a business environment, because positive results are achieved not only by a specific person, but also by all employees of the company, their families and customers.
The company Delikato was founded 18 years ago. Starting a business was the right reaction of its founder, David Zakaria, after overcoming the difficult years of exile and difficult political and social life. He did not give in to pessimism, did not adapt to the existing, but created something new, progressive, and was an example of non-giving up for many.
Delikato's field of activity is mobile food delivery. The company, which was established years ago in a small family environment, now has a well-functioning production facility and cares about the well-being of its many employees and customers.
A diverse buffet, organizing coffee breaks at various events, corporate lunches or beautifying various festive tables with traditional and non-traditional table elements is an integral part of our lives today, but 18 years ago it was a real innovation, so Delikato had the ambition to establish an unconventional, yet sophisticated and healthy approach to food in traditional Georgian society, which meant not only useful and tasty, but also the aesthetic side of dishes. This was complemented by the complete organization and service issues for the customer, and the combination of these components led to customer satisfaction. Delikato did not hesitate to increase its awareness.
Today, although buffet service is no longer an innovation in Georgian society and the demand for it is growing, competition has also increased significantly, but not all competitors are thinking about improving and perfecting their service, which On delicatessen Not really. Since its inception, the company has been focused on adapting to modern industry standards and meeting the expectations of even the most demanding customers.
The drive for improvement was served by the mediation of the Business Promotion Fund BPN Georgia, which brought Felix Kaufmann, a food industry expert from Switzerland, to Georgia for a two-week visit specifically for the company Delicato. The goal of the visit was to rationalize Delicato's entire food supply chain and optimize processes in individual departments, which ultimately provides better service and quality with lower costs and less human capital involvement.
Mr. Kaufmann is the Head of Passenger Food Services at Swiss Airlines and an experienced expert in the food industry in general. Sharing this experience was the main goal of the visit, which was fruitful and soon a trend towards improving processes was identified.
Sharing experience from a competent person is the best way to understand and analyze the processes taking place in your company and stay on the right track in doing business. This is made possible by cooperation with BPN Georgia., which, along with many other areas of business promotion, also involves bringing in experienced experts for businesses involved in the program.
You too can benefit from the experience of leading experts from leading countries and become an example of success for others. And BPN Georgia will be by your side on your path to success.
