A good location, well-equipped infrastructure, well-appointed rooms, and a delicious breakfast or dinner do not automatically mean a successful hotel business. This especially applies to family hotels, so-called “guesthouses,” although many people think exactly like this, and we have many examples of this around us. Many people think that if a guest is greeted with a comfortable room equipped with modern technology, his satisfaction will be inevitable. This is exactly where we are wrong, this alone is not enough. It is true that a modern traveler expects comfort everywhere, but at the same time, and especially in a “family hotel,” the host plays the main role. The guest is happiest when he feels the host’s attention, care, support, and willingness to help if necessary. He never forgets this. And whether there was a smart TV in the family hotel room (which in many cases a foreign guest does not even turn on) – less so.
You will definitely not lack the attention and care of the host at the Guest House “Sunrise”, which is located in the center of Khulo and is a great opportunity to plan routes in various directions from this address to discover the Khulo municipality.
True hosts, Khatuna and Mindia, do a great job of making even guests from faraway countries feel at home in their cozy “guesthouse.” At the same time, you will not miss out on delicious family meals or the comfort that we expect everywhere these days.
Khatuna Bolkvadze has been successfully running her own business with her husband for several years. She is involved in a number of interesting programs to expand her activities and does not forget to take care of her own development. That is why she joined the BPN Georgia business development program . Khatuna has already attended a number of interesting seminars, where she received a lot of necessary information from local and Swiss speakers. She also shares her Georgian and Swiss experience with BPN Georgia experts in the format of individual meetings. During the next visit, the topic of conversation touched on guest feedback, existing challenges and achievements. We also discussed the platforms and channels with which we can reach new customers.
Khatuna and Mindia are happy that their guests (from all over the world) say goodbye to their hosts with great satisfaction and often return. Future plans also include steps that will help Guest House “Sunrise” further increase the guest satisfaction rate.
BPN Georgia wishes Khatuna and Guest House “Sunrise” every success!
